Last Updated: [07/OCT/2025]
Welcome to Nuance Design Lab, a brand of PROBOT HIGHTECH PVT LTD (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase design licenses.
1. Information We Collect
We may collect the following information when you use our website:
- Personal details (name, email, phone number, billing address)
- Payment details (processed securely through Razorpay or other payment partners)
- Technical information such as browser type, IP address, and device data (for analytics and security)
2. How We Use Your Information
We use your data to:
- Process orders and deliver purchased licenses or design files
- Send invoices, license documents, and transaction confirmations
- Respond to customer service requests
- Improve our website, products, and services
3. Data Security
All payments are processed through secure, PCI-DSS–compliant payment gateways (such as Razorpay).
We never store your card or UPI details on our servers.
4. Cookies
We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not work properly without them.
5. Sharing of Information
We do not sell or rent your personal information. Data may only be shared with trusted service providers (like payment gateways or email systems) necessary to complete your order.
6. Your Rights
You can request to update or delete your personal data by contacting us at support@nuancedesignlab.com.
7. Contact Us
If you have questions about this Privacy Policy, please contact:
Nuance Design Lab
A PROBOT HIGHTECH Brand
📧 support@nuancedesignlab.com
📧 probothightech@gmail.com
📞 +91 9870985185
🏠 Bareilly, Uttar Pradesh, India